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Orders
The orders dashboard, row actions, and orders placed from chat.
Orders dashboard
The Orders page lists every Shopify order with payment status, fulfillment status, customer, and total. Click a row to see:
- Line items with variant title, SKU, price, and image
- Subtotal / shipping / tax / total breakdown
- Customer name, email, phone
- Shipping address
- Order note and tags
From the row actions you can Mark fulfilled (with optional tracking number/carrier/URL) or Delete the order. Deleting handles both directly-deletable orders and those that require a cancel-then-delete dance.
Placing orders from chat
When a customer says "order this" in chat, the bot collects name, email, phone, and shipping address (one field at a time), reads the summary back, and on confirmation creates a Shopify order with all line items in a single order — marked Pending for Cash on Delivery.