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Instagram DM

Reply to Instagram direct messages through the same chatbot that handles Messenger.

Instagram DM piggy-backs on your Facebook Page connection. Your Instagram account must be a Business or Creator account and linked to the Facebook Page you connected.

  1. Go to Integrations → Instagram.
  2. Click Connect Instagram. Meta will list your eligible Instagram accounts (those linked to a Page you manage).
  3. Pick the account. Commify subscribes to Instagram messaging webhooks on that account.
  4. Send a DM to your Instagram from another account — the bot should reply.